How to cope up with event criticism and complaints

It’s generally said that more the big event more people will attend it and more will be probability of criticism from attendees and clients. When there are thousands of people you can’t please everyone. Keep special attention to the complaints to eliminate flaws from your event. See history of all complaints and check all important issues, in the end you will be able to change the flavor of your event. Some common problems are discussed in detail below.

Location selection

Provide enough space for your audience to move around at venue. Guests will really get irritated if they won’t be having large space to walk through. Don’t choose a venue that is very far away from members of senior citizens. Youth group often like lively and private location. Check type of audience and they assess the location. Before booking a venue see

it from guest’s eyes and perspective.

Also read:

Organizing group Events at Theater

Parking and traffic control

Parking is some division of location and venue. It’s a part and parcel of venue selection. Estimate few things to check parking areas. Need any payment for paring? How far parking area from entry of hall or venue? Is parking area safe for guests and cars? Tracking these problems will prevent you from complaints.

Two events running at same time

There is drive and thrive of competition in every field of life. Just imagine that two events are running at same time one is educational seminar and other is concert. It will be total flop idea. You have to coordinate with venue owner to ask if there is any other event running at same time and place as yours. Two events at same time can create problem in traffic block and parking of cars, do check all these constrains before booking for venue.

Poor Service

When there are hundreds of people at event then you can’t even imagine serving food to someone in last. You need to hire a experienced catering person can imagine the time frame to serve guests sitting in front and last row. Good and fast staff id required to work quickly and provide meal to every person on time.

Room Temperature venue

Either too hot and either too cool .Both the option won’t work. Don’t overlook temperature problems and complaints. Work on it deliberately and react carefully. Your first emphasis is the comfort of invites. Now a day’s banquet halls having digital thermostats to control temperature. But sometime very big halls take longer time for cooling and warming. Set room temperature an hour before arrival of guests.

Unique Venues Can Also Bring Unique Challenges

Clean Bathrooms

Washroom cleanliness and dirtiness can change whole scenario and impression of event. A small mistake will totally led down the event. Do frequent quality check for washroom cleanness. Give duty to supervising staff to make sure washroom facilities.

Do concentrate on all the above mention areas critically and don’t be overwhelmed with them. Discuss whole picture with coworkers and staff and make best achievable answer.

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